NEXUS Faculty

Photograph of Anthony LockAnthony Lock, DSM
Director of Patient Safety and Human Performance, Royal Perth Bentley Group
Founding and Strategic Director NEXUS Program RPBG
Royal Australian Air Force, Reserve Squadron Leader Pilot at No. 25 Squadron, Perth, Western Australia and Air Transport Pilot's License holder – Boeing 737 Domestic and International Operations

With over 6,000 flying hours on various high-performance aircraft, Anthony has extensive experience within the aviation industry. During his 25 years in the RAAF, as an engineer and pilot, Anthony developed an expertise for working with high performing teams in demanding environments – leading and training teams in Human Performance for success. During combat operations in Iraq and Afghanistan and humanitarian/peacekeeping missions throughout Asia, Anthony saw immense value in Human Factors awareness and continues this learning in the civilian airline industry.

Anthony gave up an airline career to work full time at the Royal Perth Bentley Group as the Director of Human Performance Training and leads the Team Development and Nexus Programmes. He is passionate about working with people to achieve their best and continues his studies in Human Performance and leadership development while working with various healthcare safety groups around the country.

Photograph of Jon SpiroDr Jon Spiro, MBBS BSc MD MRCP FRACP
Consultant Interventional Cardiologist, Royal Perth Bentley Group
Founding and Strategic Director NEXUS Program RPBG
Director of Catheterisation Laboratory, RPH
Clinical Senior Lecturer, University of Western Australia

During his medical training and working as a Consultant, Jon has built up a special interest in leadership and teamwork within healthcare groups and organisations. Through working with partners from other industries, such as military and aviation, Jon has developed a particular focus on improving patient safety and clinical efficiency. In addition to working as a full-time Interventional Cardiologist and Senior Clinical Lecturer at UWA, Jon is also the Clinical Lead for the Team Development Programme at RPBG. This initiative works with healthcare teams to improve teamwork, leadership, and ultimately patient safety while equipping healthcare workers with specialist training in communication, situational awareness, threat and error management and decision-making.

Photograph of Thy DoDr Thy Do, BSc (Hons) MBBCh (Hons) FRCA FANZCA
Consultant Anaesthetist, Royal Perth Bentley Group
Operational Director NEXUS Program RPBG
Secretary of SAS (Safe Airway Society), Australia and New Zealand
Founding Director Ready, Steady, Gas! SIM A Human Factors Course, UK
Simulation Instructor (ALS2, SimStart WA, ATTAAC)

Thy's interests include airway management, obstetric anaesthesia and simulation training with a focus on Human Factors (HF). She developed a regional training day for anaesthetists blending simulation and HF in the UK. After moving to Perth, she pursued these interests by completing both Airway and Simulation Fellowships. Thy continues to regularly teach on simulation courses (both national and local) in addition to setting up new interdisciplinary 'in-situ' simulation exercises. She has also been involved with the establishment of the 'Safe Airway Society', a not-for-profit organisation which aims to optimise safe, effective airway management through collaboration. Part of the society's statement of purpose is to promote understanding of both technical and human factors specifically in airway management.

"Awareness is the first step to improve our Human Performance as human factors (HF) can neither be avoided nor eliminated. I have been subject myself to the pitfalls and fallibility of HF affording me lessons which have been both sobering but extremely valuable. My friend's sister, a trainee doctor driving home from night shifts was involved in a serious car crash and suffered a brain injury with serious consequences. This is just one example where I realised how important managing HF is. We need to understand ourselves and the team around us. What strategies can we adopt to better manage the personal and professional challenges we face at work? My understanding of HF continues to deepen as time goes by. Healthcare is complex. The more of us in the team with a shared language and understanding, the better equipped we are to care for ourselves, our colleagues and most importantly, our patients. I hope you will jump on board with us!"

Photograph of Sumit Sinha-RoyDr Sumit Sinha-Roy, MBChB (Hons) BSc (Hons) Sports and Exercise Medicine, MRCP, EMPA (in progress)
Deputy Director Clinical Services Royal Perth Bentley Group
Medical Advisor, Institute of Health Leadership, Department of Health, WA
NEXUS Advisor

"My interest in Human Factors (HF) stems from seeing first hand through my training in acute medicine and ICU, how critical these skills are to deliver safe patient care. The term HF is almost a misnomer – the skills learnt and knowledge gained not only improve your individual performance but enhance your technical skills and ability to work within a team. Therefore HF is vital! The NEXUS programme helps to breakdown what HF is and what I most enjoy is the diverse groups who come to each of the sessions. It's fantastic that we can all share our experiences, learn together, and truly embody the notion of one hospital and one team, and share a common language through a better understanding of HF."

Photograph of Tanya DouglasTanya Douglas, Bsc Nursing, PGDip Clinical Nursing (Intensive Care and Nursing Education), PGCert in Leadership and Management (Leading Great Care)
Senior Project Officer RPBG and EMHS
NEXUS Courseware, Project and Educational Development Officer

Tanya has 25 years of experience in the Health Industry, including 20 years as a Nurse in the Emergency Department (ED), Intensive Care Unit (ICU) and State Major Trauma Unit, and four years experience in the Safety and Quality Risk Manager role, including oversight of clinical incident investigations, and serious adverse events (SAC1). Tanya has a wealth of knowledge around human interaction, behaviour and learning, and the impact Human Factors can have on our healthcare teams and safety.

"Commonly outcomes from clinical incident investigations typically include changing policy, and educating staff, both of which are well known to have limited impact in changing human behaviours. After working closely with human factors expert and Director of Patient Safety and Human Performance I have extended and really built on my knowledge of non-technical skills specifically in the clinical incident investigation space. This in turn provided me with an excellent opportunity to see, and better understand the direct impact that non-technical skills can have on healthcare safety and quality. Shifting our focus from an incident retrospectively occurring to the potential of an incident occurring (Threat and Error Management), getting on top of the error curve and broadening our focus, taking into consideration human factors, we can create more meaningful outcomes in incident management and improve both employee and patient safety."

Photograph of Adam HowardDr Adam Howard, MBBS FCICM
Consultant Intensivist, Royal Perth Bentley Group and Armadale Health Service
Consultant Hyperbaric Physician, Fiona Stanley Hospital
NEXUS Facilitator
Simulation Instructor

Adam's interests include simulation training, airway management in the critical care environment, tracheostomy care, staff wellness and mentoring. Adam has developed a number of inter-professional simulation courses within RPBG.

"Over the past few years I have grown increasingly interested in non-technical skills within healthcare. Patient safety is paramount; working in high acuity areas throughout my career, I have seen how stressful situations can change the inter-professional workings of 'the team'. Focusing on Human Factors helps to strengthen and unify the 'team' approach of caring for patients and supports staff wellbeing. The NEXUS course is a great introduction into the multi-faceted understanding of human factors, and is applicable to all healthcare workers. I really enjoy meeting the diverse participant groups, listening to their voices and experiences. It continues to deepen my understanding and passion for HF in healthcare, bringing about positive changes for patients and staff alike."

Photograph of Drew McCarthyDr Drew McCarthy, MD
Registrar (trainee doctor in Psychiatry) Bentley Health Service
NEXUS Advisor

"After attending the NEXUS course myself, I felt inspired and motivated to incorporate some of what I had learned into my day to day work and started to notice some of the benefits to patient care and safety as this became a habit for me. Since I became involved in NEXUS my whole attitude to work has changed and I find my job much more fulfilling. I take pride in my work and enjoy the feeling at the end of the day that I have done the best job I could. I found the course so positive I asked if I could become part of the team! If you want to improve as an individual, as a team or as an organisation please come and be a part of NEXUS and change the way you work for the better, just like I did."

Photograph of Caris SidesCaris Sides, 350hr YTT, IAYT (in progress)
NEXUS Program Coordinator and Project Officer for Medical Service Improvement
Qualified Yoga instructor and Yoga Therapist in training

With over 6 years experience as a Chief Stewardess on an expedition Vessel, Caris developed extensive skills in managing teams at sea. In addition, she became qualified in medical training at sea, sea survival training and advanced fire fighter training.

"Having just returned from living at sea I found the non-technical skills I utilised in the high pressure and emergency situations in isolated and remote environments transferable to support NEXUS after commencing work within the healthcare industry. The area of HF specifically within healthcare, is essential to the wellbeing and performance of both staff and patients. Providing the NEXUS training to all employees within a healthcare setting is a great way to help patients and healthcare professionals alike, which provides a fulfilling working environment."

Photograph of Diane DennisDr Diane Dennis, PhD FHEA GradDip (Health Admin) BAppSc
Simulation Co-Lead, Senior Lecturer, Faculty of Health Sciences, Curtin University
Senior Physiotherapist, SCGH
NEXUS Facilitator

Di has worked at Curtin University since 2014 and has been involved in establishing the Midland campus simulation-based learning and teaching infrastructure. She represents Curtin on WA Health's Clinical Simulation and Training Advisory Network (CSTAN) Committee. With a clinical background in physiotherapy, she is co-appointed at SCGH where she is a researcher within the Intensive Care and Physiotherapy Departments. She is a previous Chair and now committee member of the Human Dimensions of Simulation Australasia Committee; she is a committee member of the Australian Society for Simulation in Healthcare (ASSH), and an invited reviewer for the journal "Advances in Simulation". She has been a SimStart Faculty member since the group formed from the alumni of first Centre for Medical Simulation's 'Simulation as a Teaching Tool' Simulation Instructor Training Course in Perth in 2015.

"I am passionate about interprofessional practice and human factors within the healthcare domain, and I think we have a lot to learn from other industries. Whilst patient safety underpins much of what we are doing in the space, I am also particularly interested in the psychological safety of both the people who deliver healthcare services and those who deliver education to healthcare service providers, including during 'train-the-trainer' courses. I aspire to uphold the fundamental ethos of the Centre for Medical Simulation's 'Basic Assumption', of mutual respect in order to gain shared understanding and optimise performance."

Photograph of Delaney GibbonsDelaney Gibbons, BA Sociology, MHM
A/Coordinator Safety Quality and Consumer Engagement, EMHS
NEXUS Facilitator

"I've been working in healthcare for almost ten years, most recently within Safety and Quality. During this time, I've gained a deep appreciation for the importance of non-technical skills in delivering and supporting high quality patient care. Every healthcare worker contributes to the patient journey, including clinicians, support, technical, and corporate staff. As a non-clinician, I'm grateful that the NEXUS program recognises and celebrates the contributions of all healthcare workers. We can all benefit from understanding more about human factors like teamwork, workload management, and communication, and we can use these learnings to improve how we work and how we live our lives more broadly."

Photograph of Alexandra CarleDr Alexandra Carle, BSc MD
Resident Medical Officer, Royal Perth Bentley Group
NEXUS Facilitator

During her previous career as a professional road cyclist in Australia, North America and Europe, Alex developed a strong understanding of the role that Human Factors play in high performing teams. Alex has brought this knowledge into healthcare and is passionate about using her experience to improve patient outcomes. Alex is particularly interested in the role that Human Factors play in the critical care environment, specifically how Human Factors awareness can improve performance in high-pressure environments. Through her role as a NEXUS Facilitator, Alex hopes to share her knowledge and enthusiasm for Human Factors with other healthcare professionals.

Faculty in Training

Photograph of Carolyn NeilDr Carolyn Neil, MD BSc
Intern, Royal Perth Bentley Group
NEXUS Facilitator in Training

After completing her family, Carolyn returned to study in 2010, working towards both her Bachelor of Science through ECU, and her Cert IV in Anaesthetic Technology through TAFE whilst still raising her children. After graduating from TAFE and continuing with a BSc, Carolyn was asked to be a lecturer and commenced lecturing for the Sterilisation Technician course, whilst also working as an anaesthetic technician both at a day surgery and Hollywood Private Hospital. Carolyn continued working in anaesthetics throughout medical school. Currently Carolyn is working as an Intern at Royal Perth Hospital, while completing her Graduate Diploma in Health Professions Education. She is also completing her train the trainer to become part of the NEXUS faculty as a facilitator.

"My core belief is that it is important to acknowledge the role non-technical skills play in safety. The key to this is an understanding of human factors, so that rather than designing systems and demanding or expecting people to work within them without error. We need to work towards understand the reasons for errors and failures in order to develop systems, so individuals are better able to navigate these very real human frailties."

Photograph of Sophie DaveySophie Davey, BSc Nursing
NEXUS Facilitator in Training

Sophie is an AHPRA board-certified Registered Nurse with specialty training in trauma and emergency nursing, currently working in ICU. She has obtained her Bachelor in Nursing in 2011. Sophie has advanced skills in leadership and team initiatives, with a background in the military for the Australian Army as a Nursing Officer. Sophie has a passion for health and wellness, CrossFit and outdoor activities with her German Shepherd Max, who volunteers with her at K9.

"My experience and passion for Human Factors began when I joined the Australian Army. As I advanced in my career in healthcare, rotating through ED, theatres and currently intensive care, my knowledge and passion grew as I started to link the importance of my learnings from the military to healthcare. Attending NEXUS has re-ignited my passion and solidified my knowledge in this area. I am excited to join the NEXUS Faculty to be able to help my colleagues better integrate Human Factors into their daily interactions with their team and patients."

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