Visiting Times

Changes to visiting arrangements

To help protect patients and staff during the current pandemic – and in line with other public hospitals throughout Western Australia – Bentley Hospital has introduced new visiting arrangements.

These are effective from 29 April 2022 and mean that:

Patients:

  • Any patient attending Bentley Hospital for a clinic appointment or booked admission must now undergo a risk assessment on arrival which may include Rapid Antigen Testing (RAT).
  • For planned admissions, please aim to arrive 30 minutes before your appointment to allow for RAT testing.
  • The results of this risk assessment will assist staff in determining whether your appointment or procedure will go ahead or whether it is rebooked for another date.
  • Please note vaccination restrictions do not apply to patients accessing the hospital for treatment. Healthcare is available to all patients – regardless of vaccination status.

Visitors:

  • Patients may have two visitors at a time during designated visiting hours.
  • While a patient may have more than two visitors per day, only two are permitted in the hospital at any given time.
  • Permitted approved visiting hours are:
    • 10am – 12 noon (one visitor only)
    • 5pm – 7pm (one visitor only)
    • Seven days per week

Special Circumstances:

For visitors who are deemed essential, visits can be outside of the standard visiting hours or exceed the one visitor cap. An essential visitor includes the following:

  • nominated labour support person
  • nominated parent/guardian of an admitted child (including a neonate/start of life)
  • nominated guardian/carer for a patient living with a disability
  • support person for someone who is critically ill
  • one end-of-life support person
  • a maximum of one accompanying visitor into the Emergency Department
  • up to two visitors per patient in an emergency circumstance (not all emergency department presentations).

Essential visitors can remain with the patient outside of standard visiting hours.

Visitor Screening Process:

Anybody wishing to enter Bentley Hospital as a visitor must now:

  • undergo screening and risk assessment on arrival
  • be prepared to undergo Rapid Antigen Testing (RAT) on arrival if visiting a high-risk area
  • show proof of double vaccination (you may also be asked to provide proof of your identify)
  • register your visit at the check-in desk
  • wear a surgical face mask at all times while on hospital premises. If you are wearing a cloth mask, a surgical mask will be provided
  • adhere to public health measures, including physical distancing of 1.5 metres and hand hygiene
  • if you meet these requirements, you will be issued with an armband which you must wear for the duration of your visit.

For all patients and visitors at Bentley Hospital it is important that you:

  • allow extra time for your visit or appointment and plan well in advance
  • make sure you understand the hospital entry requirements
  • be prepared to show your appointment letter on arrival
  • follow the signage displayed on site and the direction of staff for entry and exit points
  • note that current arrangements are subject to change at short-notice based on updates to public health guidelines.

We acknowledge the inconvenience of these new measures but ask that you remain patient and courteous to our staff as they strive to keep you and your loved ones safe.

Abuse of our staff will not be tolerated.

Changes to visitor and patient access

Bentley Hospital has introduced the new measures above to reduce unnecessary foot traffic through our hospital. This involves reducing the number of entry and exit points and introducing welcome officers to make sure only staff, patients and visitors are entering.

Last Updated: 24/06/2022