Health Information Service

Health Information Services (HIS) provide a diverse range of services that range from the provision of clerical and administration staff to clinical areas and administration units, to managing the electronic patient information system and paper-based medical records.

A core responsibility of HIS is assisting with the efficient functioning of Bentley Health Service (BHS) by collating, maintaining and storing confidential patient medical records. The medical record is a summary of the clinical events occurring for every attendance a patient has as an outpatient or inpatient at BHS.

HIS is committed to assisting clinicians achieve a high standard of documentation, while safeguarding patient confidentiality and privacy at all times.

The HIS department also incorporates:

• Medical Records
• Freedom of Information

Note: A 24-hour service for urgent medical record retrieval for new admissions or transfer of patients is available.